jilibee Terms and Conditions

To use jilibee, you must be at least 21 years of age and a resident of the Philippines where online gaming is permitted under applicable local regulations. By registering an account, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, please contact our support team immediately and change your password without delay. jilibee reserves the right to request identity verification documents at any time to confirm eligibility before processing withdrawals or bonus claims.

The jilibee platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. Players agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform or gives an unfair advantage over other users. Any attempt to manipulate game outcomes, exploit technical errors, or abuse promotional offers will result in immediate account suspension and forfeiture of any associated balances. All games available on jilibee are governed by random number generation and are subject to the platform's standard rules, which may be updated from time to time. Players are expected to conduct themselves respectfully and refrain from any behaviour that disrupts the experience of other members. jilibee reserves the right to limit, suspend, or permanently close any account found to be in violation of these conduct standards.

All financial transactions on jilibee are conducted in Philippine pesos (PHP) through supported local payment channels including e-wallets and bank transfers. Deposits are credited to your account once the transaction is confirmed by the relevant payment provider, and processing times may vary depending on the channel used. Withdrawals are subject to identity verification and may require submission of supporting documents before funds are released to your nominated account. jilibee does notcharge any fees for standard deposits or withdrawals, though your payment provider may apply their own transaction charges. Players are responsible for ensuring that the payment details they provide are correct; jilibee cannot be held liable for funds sent to an incorrect account due to player error. For full details on how to request a cash-out, please visit the Withdrawal page.

Bonuses and promotional offers available on jilibee are subject to specific terms that are published alongside each individual offer on the Promotion page. All bonuses are intended for personal use only and may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated. jilibee reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or misuse. Wagering requirements, if applicable, must be met in full before any bonus-derived winnings can be converted to withdrawable funds. Players who attempt to exploit promotional offers through multiple accounts, coordinated play, or other irregular activity will have their bonuses voided and their accounts reviewed. If you have questions about a specific promotion or its eligibility criteria, the FAQ page provides additional guidance.

jilibee collects and processes personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. The personal data you provide during registration and verification is used solely for the purposes of operating your account, processing transactions, and complying with applicable regulatory requirements. We do not sell or share your personal information with third parties for marketing purposes without your explicit consent. All data is stored securely and access is restricted to authorised personnel only. Players have the right to request access to the personal data we hold about them and to request corrections where information is inaccurate. By using the jilibee platform, you consent to the collection and use of your data as described in our Privacy Policy.

jilibee is committed to promoting responsible gaming and providing a safe environment for all Filipino players. We encourage all members to set personal deposit and session limits to help manage their gaming activity within healthy boundaries. If you feel that your gaming behaviour is becoming problematic, we strongly recommend making use of the self-exclusion and account restriction tools available through our platform. Detailed information on responsible gaming resources, including links to support organisations available in the Philippines, can be found on our Responsible Gaming page. Players who are experiencing difficulties are encouraged to reach out for support rather than continuing to play under stress or financial pressure. jilibee reserves the right to restrict or close accounts where there are reasonable grounds to believe that a player may be at risk of harm from continued gaming activity.

jilibee provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times, as maintenance, technical issues, or circumstances beyond our control may occasionally affect service availability. To the fullest extent permitted by applicable Philippine law, jilibee shall not be liable for any indirect, incidental, or consequential losses arising from the use of or inability to access the platform. We reserve the right to update or amend these Terms and Conditions at any time, and any changes will be effective immediately upon publication on this page. Continued use of the platform following any update constitutes your acceptance of the revised terms. Players are encouraged to review this page periodically to stay informed of any changes that may affect their use of the service. If you do not agree with any updated terms, you should discontinue use of the platform and contact our support team to close your account.